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Business Link Somerset, Connecting Somerset & Somerset Skills Alliance

“Link have provided an exceptional level of response in delivering appointments. Also, their expertise and experience has helped us in developing overall strategies. They are one of the few telemarketing companies who do what they say they will do”. Ann Holman, MD Clarity Projects (Consultants delivering the Somerset Skills Alliance Project).

Project

Somerset Skills Alliance – Physical Appointment Generation

Campaign/Objective

The objective was to explore requirements and generate interest in provision of a funded Business Action Plan, identifying areas of training and requirements for general assistance, for established businesses in Somerset. The additional objective was to generate penetration results for organisations who did not wish this type of assistance, aswell as to cleanse the database.

Campaign Duration

April 06-March 07

Results

Physical, diarised appointments: 100 per month. Additional penetration: 220 per month.

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Project

 Survivability Campaign

Campaign/Objective

The purpose of Survival Monitoring is to establish whether individuals or organisations had started trading, if they were still trading, if they were a Start-Up or Established business, generating referrals for any businesses who indicated they needed assistance/advice. For businesses who were still trading, Link were to achieve penetration via a specific document mail out, administered at Link.

Campaign Duration

January-February 08

Results

Information mail-outs/penetration:      318 over 6 weeks
Number of invalid records identified:  235 over 6 weeks
Number of email mailouts:                   263 over 6 weeks

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Client Testimonials

  • South West Document Management has been working with Link Telemarketing for over a year now. When we first started we were achieving 2% response rates. After working closely with the team at Link, providing feedback and modifying sales campaigns to work with, and support our telemarketing activities, we have managed to push response rates up to a tremendous 9%! We will definitely be working with Link in 2008.
    South West Document Management Ltd, Don Ford, MD
  • The aim of using Link Telemarketing was to raise our profile not just in the South West, but UK wide by generating appointments and getting us in front of different businesses.The service we have received to date has been spot on! The quality of appointments has been excellent enabling us to convert many leads into new business, including one business where the decision maker told me that he would normally not take appointments from a telesales call, but was so impressed by our chatter upper, that he agreed to make an appointment. More please!
    The quality of appointments has been excellent, Carol Carpenter, Managing Director
  • From the first meeting and trial campaign planning, Link have been fabulous. They grasped our USPs and have taken what is a complicated pitch, making it simple for potential clients to understand our points of difference. The people I have met have been well briefed on TVS, the transition from meet and greet through to sale has been eased significantly as a result. I‛ve extended the trial period without hesitation and look forward to a long and happy relationship with Link as support to the program of rapid growth we are undertaking.
    TVS Media, Karl Baxter, Managing Director
  • We now consider LINK as an integral part of our organisation. During their first campaign for us their telesales personnel generated 4 new orders per hour which gave us a staggering increase of 20%. Additionally, their tenacious approach resulted in Sainsburys taking 5 product lines.
    Dragonfly Foods Ltd, Simon Boreham, MD
  • Although an external agency, working with Link was made easy through their professional approach and attention to detail. They took the time at the outset to really understand the brief and the nuances of our organisation, and delivered excellent results
    Business Link Gloucester, Janice Meredith, Marketing Manager
  • The training had been well researched and prepared, producing a course which was completely relevant to our own environment and needs.
    Torquay Leisure Hotels, Julia Browne, Marketing Manage
Investor In People - Data Protection Registered

Client Links

  • Business Link website (national)
  • Carol Carpenter Training, Exeter
  • Senator Security, London
  • Dragonfly Foods, Buckfastleigh
  • South West Document Management, Ivybridge
  • CGP Westcom, Plymouth
  • Torquay Leisure Hotels, Torbay
  • Philip Dennis Foodservices, Ilfracombe
  • Telephone Preference Society
  • Information Commissioners Office (inc. Data Protection Info)

About Us

Established in 2001, and managed by people with over 60 year’s Telesales and Telemarketing Services experience, we are specialists in providing Outbound Telemarketing, B2B Telemarketing and Business Lead Generation for SME‛s and government agencies.

Our experience helps us to quickly understand the logistics of each organisation, enabling us to work as a "partner" rather than as an external telemarketing resource.

Link Telemarketing Ltd

The Studio/The Sawmills
Plymouth PL8 2EQ,
United Kingdom
Phone: 01752 880 886
Email: sales@linktelemarketing.com

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