Privacy Policy

Link Telemarketing B2B Ltd Online Privacy Policy and GDPR Compliance – 1st October 2020

Link Telemarketing B2B Ltd is registered with the Information Commissioners Office under registration reference Z2786916. Data controller is Lucy Mitchell, MD.

Link Telemarketing works on behalf of various clients and on its own behalf contacting existing and prospective customers using the phone, email and direct mail. As this involves the processing of personally identifiable data, we comply with the GDPR which came into force on May 25th 2018. We are committed to the secure and compliant handling of all data held and processed by the company.

Your Privacy:

We are committed to protecting and respecting the privacy of our customers, contacts and website visitors. Any information you provide to us via telephone, our contact form, subscribing to our website services or email notifications will only be used by Link Telemarketing B2B Ltd. Your information will only be disclosed where we are obliged or permitted by law or in accordance with this privacy policy.

The type of Personal Information we collect:

Link Telemarketing B2B Ltd are solely a business to business telemarketing company.

We may need to collect and process the following information

  • Name and contact details including address and email address
  • Mobile phone number
  • Financial Information

Personally, identifiable data is never shared with any third party other than the client we are working on behalf of unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent. Only authorised employees have access to this information.

We will retain documents (including electronic documents) containing personal data:

  • To the extent we are required to do so by law;
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; or
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

How we get this information and why we have it:

The data we process is obtained from several sources. These include yourself, our clients, GDPR compliant data providers and online resources in the public domain.

We use data to carry out direct B2B marketing, sales and research, this can be via telephone, email and hardcopy mail.

Under the GDPR, the lawful bases we use for processing this information are:

  • ‘Legitimate Interest’ in accordance with recital 47 of the GDPR.
  • Your consent. You are able to remove your consent at any time by contacting Lucy Mitchell, MD on 01752 880886 or lucy@linktelemarketing.com
  • We have a contractual obligation

Link Telemarketing B2B Ltd complies in full with the TPS and CTPS to prevent unwanted sales and

marketing calls and maintains its own ‘Do Not Call’ lists in line with Ofcom Regulations.

Security & Storing of personal data:

Wherever personally identifiable information is held within Link Telemarketing B2B Ltd we intend to take reasonable and appropriate steps to protect the information. Electronic information is held on Link Telemarketing B2B Ltd secure server and only accessible by authorised employees. Any personally identifiable information on paper is stored securely at Link Telemarketing B2B office at:

Snawdons Sawmills

Yealmpton

Devon

PL8 2EQ

Unfortunately, the sending of information via the internet is not totally secure and on

occasion such information can be intercepted. We cannot guarantee the security of data that you

choose to send us electronically. Sending such information is entirely at your own risk.

Accuracy

Where you provide us with personally identifiable information, Link Telemarketing B2B Ltd wishes to maintain the accuracy and relevance of this information. Our goal is to provide a means of contacting us should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your personally identifiable information to lucy@linktelemarketing.com and we will incorporate the changes in the information that we hold as soon as practicable

Your Consent

By using this website, you consent to the terms of our online privacy policy and to Link Telemarketing B2B Ltd’s processing of personally identifiable information for the purposes given. This privacy policy may change from time to time in line with legislation. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Outside Links

This privacy policy only applies to this Link Telemarketing B2B Ltd website. Once you’re outside of our website, any information you submit is no longer in our control or governed by this privacy policy. You should be sure that you review the privacy policy of any site to which you link or redirect your browser.

Our Customers

Link Telemarketing B2B Ltd works in a Business to Business (B2B) capacity with and on behalf of other professional organisations, usually under said organisations privacy policy (please see our individual customers website(s) for details of their privacy policy). Any information provided/collected in conjunction with our B2B campaigns will be clearly stated and this information, which may contain personally identifiable information, will only be shared with the stated organisation and will only be held by Link Telemarketing B2B Ltd until the contractual obligation with the customer ends. Data will then be deleted permanently from Link server.

www.linktelemarketing.com is not used to collect or process data on behalf of our customers.

Right to Rectification:

Our work involves the continual updating of data based on interactions we have with customers and

prospects to ensure accuracy. We rectify and update information based on what we’re told by the

people we communicate with about themselves and their businesses. If you believe that we hold

information about you which is incorrect you can contact us using lucy@linktelemarketing.com with

the subject line ‘rectification’.

Right to Object:

You have the right to object to our processing of your data, which will prevent data associated with

your phone number from being processed. Please contact us to request this using

lucy@linktelemarketing.com with the subject line ‘Right to Object’. We will require your phone

number(s) in order to affect this.

Access to Information:

You may ask for the data specific to you in the form of a Data Subject Access Request. We will

require you to prove your identity in order to release this information. Please contact us to request

access using lucy@linktelemarketing.com with the subject line ‘Subject Access Request’.

Our Contact Details:

Lucy Mitchell, MD & Data Controller

The Studio, Snawdons Sawmills, Yealmpton, Devon, PL8 2EQ

01752 880886

lucy@linktelemarketing.com

www.linktelemarketing.com