Link Telemarketing B2B Ltd is registered with the Information Commissioners Office under registration reference Z2786916. Data controller is Lucy Mitchell, MD.
Link Telemarketing works on behalf of various clients and on its own behalf contacting existing and prospective customers using the phone, email and direct mail. As this involves the processing of personally identifiable data, we comply with the GDPR which came into force on May 25th 2018. We are committed to the secure and compliant handling of all data held and processed by the company.
The type of Personal Information we collect:
Link Telemarketing B2B Ltd are solely a business to business telemarketing company.
We may need to collect and process the following information
- Name and contact details including address and email address
- Mobile phone number
- Financial Information
Personally, identifiable data is never shared with any third party other than the client we are working on behalf of unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent. Only authorised employees have access to this information.
We will retain documents (including electronic documents) containing personal data:
- To the extent we are required to do so by law;
- If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; or
- In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
How we get this information and why we have it:
The data we process is obtained from several sources. These include yourself, our clients, GDPR compliant data providers and online resources in the public domain.
We use data to carry out direct B2B marketing, sales and research, this can be via telephone, email and hardcopy mail.
Under the GDPR, the lawful bases we use for processing this information are:
- ‘Legitimate Interest’ in accordance with recital 47 of the GDPR.
- Your consent. You are able to remove your consent at any time by contacting Lucy Mitchell, MD on 01752 880886 or firstname.lastname@example.org
- We have a contractual obligation
Link Telemarketing B2B Ltd complies in full with the TPS and CTPS to prevent unwanted sales and
marketing calls and maintains its own ‘Do Not Call’ lists in line with Ofcom Regulations.
Security & Storing of personal data:
Wherever personally identifiable information is held within Link Telemarketing B2B Ltd we intend to take reasonable and appropriate steps to protect the information. Electronic information is held on Link Telemarketing B2B Ltd secure server and only accessible by authorised employees. Any personally identifiable information on paper is stored securely at Link Telemarketing B2B office at:
Unfortunately, the sending of information via the internet is not totally secure and on
occasion such information can be intercepted. We cannot guarantee the security of data that you
choose to send us electronically. Sending such information is entirely at your own risk.
Where you provide us with personally identifiable information, Link Telemarketing B2B Ltd wishes to maintain the accuracy and relevance of this information. Our goal is to provide a means of contacting us should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your personally identifiable information to email@example.com and we will incorporate the changes in the information that we hold as soon as practicable
www.linktelemarketing.com is not used to collect or process data on behalf of our customers.
Right to Rectification:
Our work involves the continual updating of data based on interactions we have with customers and
prospects to ensure accuracy. We rectify and update information based on what we’re told by the
people we communicate with about themselves and their businesses. If you believe that we hold
information about you which is incorrect you can contact us using firstname.lastname@example.org with
the subject line ‘rectification’.
Right to Object:
You have the right to object to our processing of your data, which will prevent data associated with
your phone number from being processed. Please contact us to request this using
email@example.com with the subject line ‘Right to Object’. We will require your phone
number(s) in order to affect this.
Access to Information:
You may ask for the data specific to you in the form of a Data Subject Access Request. We will
require you to prove your identity in order to release this information. Please contact us to request
access using firstname.lastname@example.org with the subject line ‘Subject Access Request’.
Our Contact Details:
Lucy Mitchell, MD & Data Controller
The Studio, Snawdons Sawmills, Yealmpton, Devon, PL8 2EQ